Next In Line, PLEASE

Okay, I haven’t ranted in a while … and it’s time.

Every retail store out there should train their checkers that when they open a new check stand, they should GO GET the next person in line and walk them over to their line.

I have been to Michael’s, Hobby Lobby and PetSmart recently, standing in line when a new check stand opened. Every time, shoppers who haven’t been waiting in line at all have walked right up and into the new line, getting checked out and leaving the store before those of us still standing in line. It is so frustrating. And even more frustrating is the fact that when I (or someone else in line) mentions it, they don’t really seem to care.

Kudos to Joann’s craft store for doing this correctly! They have a single line entrance into their area of check stands so it’s always fair and they treat their customers right. Michael’s, Hobby Lobby and PetSmart need to go back to customer service training school and initiate some new store policies. That is, if they really care about providing good customer service to all of their customers.

I have previously owned and operated a retail store so I have been on both sides of this issue. I would be more than happy to discuss this with any retail store manager or owner out there. Leave a comment and let’s talk …

Drives Me Nuts – August 2009

Okay, I admit I’m a reality show junkie – I love Survivor, The Amazing Race, Dancing with the Stars, American Idol, Hell’s Kitchen … and the list goes on.

But every time a contestant does not do well in a challenge and gets booted, they always say, “I never got a chance to show them what I could do!” Well, bullshit, you showed them exactly what you could do and they voted your ass off!

 

People (and you know who you are) should not drive in a double turn lane if they cannot stay in their own lane. Note: You are not allowed to change lanes in a double turn lane!

 

People (and you know who you are, lady) should not go to the wonderful, local farmers’ market and whine and complain about the price of anything. We are there to support the locals. Why don’t you just go to the grocery store chain and take your crabby attitude with you? I am very happy for the opportunity to fill my eco bags with fruits, vegetables, jams and breads made locally!

 

Ahhhh, I feel so much lighter … venting is good for the soul. Have a nice day, everyone! And a great September!!!